Customer Testimonials

My three-shelf rack now has fourteen black boxes on it… This black rack; which I purchased from you, is absolutely perfect for my system. The biggest pain in the neck for me isn't the rack - it is plugging in all the power supplies, etc, into the distribution boards; which are located behind the rack itself. I now have five sources and the pre-amplifier has only one input left !!! I wish you another fifteen years of producing a high quality, precision product which "does exactly what it says on the tin."

Congratulations Bradley, Julie and all of the team. Your company is a very fine example and offers great customer service. I have been purchasing your products for around 11+ years and I am 100% satisfied with your service. Please would you convey a BIG thank you for your front-of-house phone operators who take each customer's order, as they deserve GREAT praise. Thank you again and keep up the good work.

I bought this to match other oak furniture in our living room, and this fits the bill perfectly - I ended up buying matching speaker stands! Perfect for isolating sound (my Rega turntable sits on top and I hear nothing when walking near it nor from the speakers when they're turned up). 

Congratulations to you all - lovely to see a family business going from strength to strength. Well done!

The rack has arrived, it looks great and fits perfectly. I must admit I had my doubts but our careful measuring seems to have paid off in the end. Thanks very much, I'm impressed! Many thanks.

All the very best from a very happy customer, here’s to many years to come!

The rack arrived today and it is now installed and looks absolutely fantastic! Thank you very much for your attentive customer service; it's a real breath of fresh air nowadays.

Just a quick note so say the rack turned up yesterday. Thanks for taking the effort to package the rack so well. I was wondering if the rack might get bashed in transit, but there was no fear of that happening. I am so happy with how the rack looks and I am grateful that I had a chance to input into the final design of the rack. I agree the rack looks the part with the heavier gauge front legs, I think you get a similar look with the Cyrus kit with the smaller 34mm legs, but on full size equipment the heavier stock looks great. I will have nothing but good praise for your work, when my friends and family comment on how good the rack looks.

A note to say thank you for the maple tri-iso stand that you made for me. The sonic improvements it has made are fantastic! I knew that the sound from maple shelves was going to make the music more natural and would bring out the bass more, but I wasn't expecting everything else to get better! Possibly due to the isolating nature of the tri-iso shelves, the music has "lifted" into the room. Instruments are clearer and more detailed, the soundstage is deeper and wider, and overall there is a fuller, richer sound. I am now re-discovering new music from old CD's - which is what it's all about. Many thanks. I hope we can do business again sometime.

I have now put up my new rack my wife bought me from your company. I would like to say I think it looks fantastic and so does my wife. Such good quality. My system even sounds better. From your very happy customer.

Just to let you know that the rack arrived safe and sound on Saturday, and I'm extremely pleased with the build quality and finish. Many thanks for turning it around so quickly, and organising a special Saturday delivery for me. Another happy customer!

Many thanks for the unit. I have now set this up, it looks stunning and the isolation between the unit and the room is remarkable. The unit I would recommend to all who are serious about their hi fi equipment and dare I say it, far superior to units twice the price I have tried. I can forward on a picture if you wish for your gallery. I will be in touch soon for the speaker plinths.

Excellent job and thank you very much for such a wonderful rack. I was listening to some vinyl last night and even at fairly loud volumes it was wonderful how the rack was damping all vibrations - even with my hand on the top surface I could not feel any bass transmission - seriously good job indeed.

Hi all at Hi-Fi Racks! As yesterday I wasn't at home, today I went to the post office to be handed out a parcel sized as a laundry machine, containing my new rack, which I took home through the Hamburg snow in a taxi. It looks wonderful, sounds great and the wood matches my speakers. I take it as pure British understatement, you put the nice badge on the back (I've seen quite a few less interesting badges in front panels). I wish you a large success.

My rack's installed and looking fine. I'm really delighted with it, and my girlfriend loves it too. Your racks are so much more tasteful that the standard 80's glass and chrome, boys bedroom style options on the market. You've done a great job of matching the wood to our bookshelf; I've attached a picture in case you want to advertise the point to potential customers. Cheers.

Just to let you know that I received the rack you made me yesterday when I got back from a work trip. A nice surprise!I just wanted to say thank you for doing such an outstanding job. The rack is beautiful and I really like the cherry wood that you chose. I have set up my system and, although I didn't expect it at all, it has changed the sound of my system for the better - the bass is much warmer and deeper. So, thanks once again and if any of my friends ever need a bespoke hi-fi rack I will be sure to push them your way.

I recently received my tables from Hi-Fi Racks, I was extremely impressed by the quality and ease of assembly of them. After building them up and putting my equipment on them I realised that I preferred them with the top shelf empty. I contacted Bradley explaining to him my problem, he said "no problem" i will just send you some longer legs and you can put two of your pieces on one shelf. This is after sales care second to none.

Thanks very much, my stand has been delivered and is exactly what I wanted,(how often does that happen!) All I have to do now is sort my wiring out! Again, thanks very much for what seems like a great product.

Rack arrived yesterday, all is perfect and very happy. Great service and product! Thank you.

I got the rack on Tuesday exactly as you said. I have to say I'm very pleased with it - it's very good indeed. My other half was impressed and that's rare…. She's now talking about having another one made up to hold a TV and a second meridian audio system that I have in a spare room.

I would like to drop a line to say how pleased I am with both the service and quality of product from HiFi Racks. I have built my system up over the past few years, and alongside the electronics I have added further shelves to my Podium reference rack. My Naim kit looks great on the Oak rack, but more importantly sounds fantastic too. Having previously used an aluminium tripod-style hi fi rack, the Podium allows my kit to sound much smoother, with greater weight and bass definition. The team at HiFi Racks has always been a pleasure to deal with and the service and delivery has been spot-on. It's a pleasure to buy such a quality British product and I can wholeheartedly recommend their kit to anyone wanting a quality rack that doesn't cost silly money!

I contacted you with my design idea based on your original design and you were only too pleased to help. Once the final design was drafted up by yourself I waited for it to arrive, each day getting more and more exited. I did arrive I can only say how good it looked, better than in the pictures too. I quickly got it set up with all my equipment, WOW! The rack gave me everything I expected and more. Firstly I noticed how the music flowed with ease, it seemed somehow slower but the pace of the rhythm was quick and accurate. Bass is more extended than before while the treble is articulate and detailed. Vocals are smooth and clear with instruments either sitting further forward or more backwards than before giving a much more live feel. As you can tell I am very happy with this piece of furniture. Thanks!

Thanks for the rack it looks brilliant and makes it sound better too!

I had recently bought a number of items to upgrade my system, pre- amp, speaker cable, interconnects, DAC and transport. All of these made various changes in the sound and gave me the happy warm feeling one obtains from the upgrade road.

I then thought, well maybe I should put these items in a dedicated rack. So down town I went to purchase the usual hi fi magazines. I chanced upon an advert and then a review of Hi Fi Racks, a company out of Rutland. After reading the good review, the unit looked great in the photo and it wasn’t silly money. Yes, that's for me I thought.

It was a special order so three weeks later a knock at the door, it must be the rack, (I’d had a call two days before, “it’s on its way”), lovely, not long now, everything will be in its place.

Well not only was the first impression great, and I don’t mean when I opened it, before that, the weight was rather a shock. When opened solid, strong and beautiful to look at were the feelings. After about half an hour to an hour, the job was done, it had been an easy piece to put together, for me that is a miracle in itself.

Once I switched the system on, well the sound had improved more than most of the other investments. Solid was the rack, now solid was the sound, everything came together. I did not have a reason to talk about the difference that had happened, the rack was telling me. It seemed to ask me not to bugger about with the whole system for some time.

I cannot say that this has been the best change I have ever made but, it did make the changes that had been done, relative to each other, something I was doubting at one stage.

Thank you HiFi Rack for designing something that fits the bill and more.

I'm writing to say thank you for the superb racks you made for me. I was immediately impressed by the attention you obviously give to good packaging for your products. There would have been almost no risk of damage in transit and all the items arrived in perfect condition. The Podium Platform and isolation plinth, which carries a fairly new Rega RP8 turntable, looks very stylish and has already drawn favourable comments from visitors. The improvement in sound quality from the turntable is noticeable.

The two 3-shelf Podium Slimline equipment racks are exactly what we wanted; the first, which is placed beneath a wall-mounted TV, carries a Sky box and an Oppo disc player / streamer / DAC; the second, placed below the turntable, carries two Arcam amplifiers and the small Rega turntable power supply. Owing to their relatively small size, including the slim legs, these racks blend well into the existing room decor and do not dominate it. Despite this visual impression, I am surprised how heavy and solid these racks are.

Finally, the Podium Storage unit, made to the required width and with slim legs, is a perfect match to the Podium Slimline racks. Again, being relatively small, this item blends well into the decor. Personally, I prefer the slim legs on the storage unit, especially alongside the Slimline racks; perhaps you might consider offering these as a standard option in the future.

I am particularly pleased that you were able to meet my specific requirements regarding dimensions; this has made all the difference to the visual compatibility of your racks with other items of furniture in the room. The oak finish matches very well with the wood laminate flooring and skirting boards. Overall, we are very pleased with our purchase. Your racks are well made, use high quality materials and represent good value. We would certainly recommend your products to our friends.

Along with your army of other satisfied customers, a long overdue email to congratulate you for an excellent, well crafted, quality product. Not only an investment in sound but attractive furniture. Thank you.

A quick email to say thank you! My HiFi rack arrived safely last week and is a fantastic blend of form and function; I am absolutely delighted with it. Best regards.

Just writing to confirm the thanks that I hope your wife passed for the TV stand. A tremendous piece of furniture and the two stands look like a delight in our lounge. You have been so good at following my designs... Thank you.

I received my Podium a few days ago and do not usually write customer comments. In this case I feel obliged to make an exception. I must admit I hesitated to buy the rack not convinced that the cost would produce any audible difference from my Cyrus system. Anyway, I took what I thought was a bit of a chance and decided to order a Podium based on the product description and reviews - not that you can always trust reviews when it comes to your own ears. I suppose you can always try to convince yourself that the expense has been worth it but the improvement is so noticeable it's just amazing. I just can\'t believe how much the sound has been tightened up and how it's taken away the slight boominess of my floorstanding speakers. I've played many CDs over the past few days that sounded too bass-heavy before but now play so much sweeter and more natural. The difference the rack has made is quite remarkable and this is undoubtedly one of the best upgrades I've ever made. I now wish I had bought one years ago and the natural oak looks really nice as a piece of furniture too. A great buy.

Wow. Very pleased with the look and finish of the rack. We are very pleased. My previous rack from a well regarded manufacturer was supplemented with additional glass and granite shelves using Nordost Pulsar points and spring devices. It seemed to work fine but was a bit of a mix. My Naim kit now looks the part. I was hoping that the sound would be at least the same but it isn't, it has improved so I have a very smart looking rack and an improved sound. The additional isolation platforms provide good separation between each piece of equipment which is important with power supplies. I think I am in for a long warm summers' night discovering more from my music collection. I hope your business continues to do well and there is enough oak to go round! Thanks again for an excellent product and customer service. My AV rack looks dated so now I'm thinking of a custom made XL.

Just to say the rack arrived safely and looks great with the hi-fi equipment. Thanks very much.

Rack received safely. Delighted with it and your service. Many thanks.

Hello H-Fi Racks, just a few lines to tell you that my walnut rack looks and sounds fabulous now it’s up and filled with my Naim units. Good luck for the future and take care.

The rack is very good - I am very pleased. Many thanks. Regards.

I am so very grateful to HiFi Racks, I say this because I spent around four years looking for the right kind of stands for my needs. My stands were not the standard depth and so classed as bespoke. The first experience that ''I unknowingly had'' of how much better these stands can make your music sound, was when I placed the final stand in position. I then moved my Hi end Denon AV Amp and Pioneer reference Blu-ray player from a veneer stand onto the HiFi Rack, along with other hi-fi separates.

I had about 2 hours free before I needed to go to bed for work the next morning and so I listened to some music. What I would like to say before I write anything else is this: I had no idea of what I would experience, & just thought I had a couple of hours to listen to some music before I went to bed, with no expectations at all.

Whilst listening to music with my headphones on Sennheiser HD 800's I noticed a depth to the music that I hadn't heard before lows, mids and High frequencies I could hear hidden layers, a depth & transparency that was new to me. I had listened to this CD album many times before, but never like this… The truth is I was WOWED! by this detail, as though listening to the Album for the first time.

I have since purchased a Graham Slee Solo Linear latest version Headphone Amp and the results are quite stunning. I cannot recommend the HiFi Rack stands enough and intend on purchasing another stand within the next twelve months when funds allow. Thank you again and shall look forward to doing further business with yourselves.

I've received the package this morning and I'm really impressed by the build quality and the sound of those shelves.

They were really easy to assemble. I've made a first sound test with my integrated amp only plugged with DAC and I've quickly noticed a subtle but real improvement in sound, more relaxing, more homogeneous, more balanced in bass. I have the strange feeling of an improvement in rhythm too, with a more steady and also more groovy timing.

But my biggest surprise happened after installing the cheesy low-cost DJ turntable a friend of mine lend me on the isolation platform. Wow! I couldn't expect such a sound from this piece of junk! Clean, steady, liquid. I can't imagine how good will sound the way better TT I gonna buy in a near future and I really look forward this day now.

It was a great pleasure to deal with you. Your products are excellent, the shipping to France was really quick and your help and availability with customers are truly exemplary. I think my rack will grow as my HiFi will, then see you soon!

I just wanted to say that I'm really chuffed with the rack you made for me, it's made more of a difference than I thought possible. The bass is so much tighter and substantial. Best of luck, Cheers.

I received the rack yesterday! Arrived to Sweden in one piece, thanks DHL. It looks Great! Perfect fit to the units. I´m really pleased! I hope to deal with you again. I´m thinking about a stand for my centre speaker.

We are really pleased with the unit and very grateful for all of your time and patience in helping us get what we needed. We will be back in touch about a shelf for a turntable.

I just wanted to tell you how delighted I am with my Cyrus stand. Beautifully made and perfect for the job. Thanks again.

Just wanted to say thank you, my parcel arrived yesterday. What can I say, exactly what I wanted. I am very pleased, my amps have been delayed until the end of Feb but everything is now in place. So once again thank you for the professional service and excellent quality of your product.

Just to let you know the rack arrived safely. My wife's immediate reaction was "Why did you only buy one?", followed by "It's a beautiful piece of furniture", followed by "Buy another one" (Yes I do have that many boxes!). I'll think about the shelf separations needed and be back in touch next month. Many thanks.

Hi Fi rack unpacked and in perfect condition. Wife and I are delighted with it and it is already in use, so many thanks for that.

I am very impressed with your workmanship and product. It is exactly what I wanted.

Rack arrived on Friday, it's perfect. Thanks very much.

The rack arrived today. Very pleased with it, many thanks. All the best.

Mission accomplished. The rack arrived and it looks great. Many thanks for your help.

I just wanted to say thank you for the rack. It's excellent, and my other half is delighted with it.

It's arrived and it fits! We’re very happy with the cabinet, it's just what we wanted. Thanks for your help. Regards.

Rack received on Monday, absolutely first class job. All set up and looks and sounds fine. Many thanks.

Just to let you now your Hi-Fi rack for the Cyrus equipment is much admired - even by the missus - the ultimate test!

Many thanks for the rack. A perfect fit and looks great. All the best.

Many thanks for all the work you put in. It's a great item and everything fits perfectly. Best wishes.

It arrived yesterday and is now in use. We are very pleased with it, thanks. Received today. Brilliant. Thanks.